Coronavirus Safety and Services

Our Precautions Given COVID-19 (Coronavirus)
March 13, 2020
A Message from Our CEO, Ryan Rohrman
Bob Rohrman Auto Group

You are the most important part of the Bob Rohrman Auto Group. We want you always to have an exceptional experience when you are our guest at any one of our dealerships.

In light of ongoing developments resulting from the coronavirus (COVID-19) and to assure you that the public health, safety, and well-being of our customers and employees remain our highest priority, it's important we share with you the steps we are taking as the situation continues to unfold.

While the Centers for Disease Control and Prevention (CDC) have said there is likely no way to stop the virus from spreading, they have also emphasized that there is no need to panic. The Bob Rohrman Auto Group agrees with the Center for Disease Control and is taking precautions to protect our customers and employees.

Our Commitment to Cleanliness - Make sanitation and hygiene a top priority

The Bob Rohrman Auto Group has taken additional steps to increase public health information, health awareness, and sanitation measures throughout each of our dealerships.

First, we have put in place guidance from our management teams for each of our team members detailing how to protect against transmission of the virus.

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol.
  • Keep nose and mouth covered when coughing or sneezing.
  • Avoid touching your face with unwashed hands.
  • Avoid close contact with people who are sick.
  • Sick employees will stay at home.
  • Employees with concerns about the virus, should see a doctor for evaluation immediately. If the employee is diagnosed with the Coronavirus (COVID-19), per CDC guidelines they must quarantine and not return for work for 14 days.
  • Bob Rohrman Auto Group Employees who are well, but have a sick family member at home with Coronavirus (COVID-19) must refer to CDC guidance for how to conduct a risk assessment of potential exposure.

Second, we have enhanced the techniques and cleaning of our dealerships including increasing the frequency of our cleaning, and in particular, paying special attention to clean and disinfect frequently touched objects and surfaces in the showrooms, restrooms and waiting areas.

  • Additionally, for added cleaning and your health safety we have contracted with a company to "fog" our dealerships on a nightly basis to disinfect the building.

Third, we have upgraded our cleaning products to EPA-approved solutions to ensure the maximum benefit.

The Bob Rohrman Auto Group will continue closely monitoring the Coronavirus (COVID-19) situation, including guidance from medical professionals, the Centers for Disease Control and Prevention (CDC), and the World Health Organization (WHO), and we will continue to respond and adapt based on the published advisories of public health authorities.

Again, you are the most important part of the Bob Rohrman Auto Group and we are here to service you and your vehicle to the best of our ability. During this unprecedented time, we will be here for you.

Service & Sales: Delivery On Your Terms

 

Service Customers - Pick Up & Drop Off Service

For the foreseeable future, The Bob Rohrman Auto Group will implement pickup and delivery service of your vehicle.

  • A representative from our dealerships will come to your home or office.
  • We will pick-up and take your vehicle back to our service department.
  • Perform the required service/maintenance.
  • Return your vehicle to your home or office in a timely manner.
  • To ensure your vehicle is returned to you as clean and sanitary as possible, our drivers will be instructed to wipe the steering wheel, gear selection knob, door handles, key fob, etc. with a disinfectant wipe immediately prior to returning your vehicle to you.

NOTE: There are restrictions on distance for pickup and delivery service. Please contact your service advisor for details.

New & Used Vehicle Sales Customers - We Deliver!

Shopping for a new or quality pre-owned car just got easier at The Bob Rohrman Auto Group with "Rohrman Rapid Retail." The new Rohrman Rapid Retail tools on our dealership websites make car shopping fast, easy and fully transparent. From the comfort of your home or office, you can enjoy the modern way to buy or lease your next vehicle:

  • Visit any of our store's individual websites.
  • Select your new or pre-owned vehicle from our large inventory.
  • Negotiate your best price in real-time - online.
  • Choose your lease or finance payment options.
  • Get approved for credit.
  • Value your trade-in.
  • We will even deliver your new vehicle to your home or office. You will just need to complete the paper work associated with your purchase.
  1. Lexus of Fort Wayne

    5920 Illinois Road
    Fort Wayne, IN 46804

    • Sales: (260) 999-5743
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Contact

Lexus of Fort Wayne

5920 Illinois Road
Directions Fort Wayne, IN 46804

  • Sales: (260) 999-5743
  • Service: (260) 999-5744
  • Parts: (260) 999-5745

Hours

  • Monday 9:00AM-4:00PM
  • Tuesday 9:00AM-4:00PM
  • Wednesday 9:00AM-4:00PM
  • Thursday 9:00AM-4:00PM
  • Friday 9:00AM-4:00PM
  • Saturday 9:00AM-4:00PM
  • Sunday Closed
See All Department Hours

Dealership Hours

  • Monday 9:00AM-4:00PM
  • Tuesday 9:00AM-4:00PM
  • Wednesday 9:00AM-4:00PM
  • Thursday 9:00AM-4:00PM
  • Friday 9:00AM-4:00PM
  • Saturday 9:00AM-4:00PM
  • Sunday Closed

Parts Dept. Hours

  • Monday 9:00AM-4:00PM
  • Tuesday 9:00AM-4:00PM
  • Wednesday 9:00AM-4:00PM
  • Thursday 9:00AM-4:00PM
  • Friday 9:00AM-4:00PM
  • Saturday 9:00AM-4:00PM
  • Sunday Closed

Service Dept. Hours

  • Monday 9:00AM-4:00PM
  • Tuesday 9:00AM-4:00PM
  • Wednesday 9:00AM-4:00PM
  • Thursday 9:00AM-4:00PM
  • Friday 9:00AM-4:00PM
  • Saturday 9:00AM-4:00PM
  • Sunday Closed
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